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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

two-factor authentication method

JackieLong11
Explorer
Explorer

‎2022-07-18 07:38 AM

A friend of mine accidentally set his phone number as the authentication method for my Zoom account. But now I can't contact him. The Gmail account and the Zoom account are both mine. Currently I can't login because there is no code.
So is there any way I can delete his phone number
Experts please support me. Thank you

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1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-07-18 10:11 AM

 

Please submit a Support Ticket directly to Zoom staff at:
https://support.zoom.us/hc/en-us/requests/new 

The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts.  Zoom  Staff may help you with this request, but if it appears that you’re sharing your account with someone else, they might question whether you are really the owner of the account. 


Ray -- check out the GoodClix website.
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