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JackieLong11
Newcomer
July 18, 2022
Question

two-factor authentication method

  • July 18, 2022
  • 1 reply
  • 3 views

A friend of mine accidentally set his phone number as the authentication method for my Zoom account. But now I can't contact him. The Gmail account and the Zoom account are both mine. Currently I can't login because there is no code.
So is there any way I can delete his phone number
Experts please support me. Thank you

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    July 18, 2022

     

    Please submit a Support Ticket directly to Zoom staff at:
    https://support.zoom.us/hc/en-us/requests/new 

    The volunteers in the Zoom Community don’t have access to account information or ability to make changes to accounts.  Zoom  Staff may help you with this request, but if it appears that you’re sharing your account with someone else, they might question whether you are really the owner of the account. 

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