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Meeting password problem

Marko0225
Newcomer
Newcomer

The link with a password doesn't work anymore. My students used to be able to click on the link and enter the room without a problem, but now they are asked to enter the password. It sometimes work, but usually not. What could be the problem?

1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

Hi @Marko0225! Welcome to the Zoom community, we're happy that you're here 😊

Zoom requires that all meetings have a passcode or a Waiting Room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. Meeting passwords (passcodes) are already enforced for all free accounts. Zoom also requires that all meetings for certain accounts are secured with one of these options: passcode, Waiting Room, or Only authenticated users can join meetings.

Here's an article with more information about meeting passcodes & settings: https://support.zoom.us/hc/en-us/articles/360033559832-Zoom-Meeting-and-Webinar-passcodes

Hope this helps!