Mail problem

[alexandrusernam]

Hello, 

At last 3 week's i  have a problem with acces to my account : ***********

i have enter the code , that on my email, problem is  that i haven't received a mail from zoom with that code

After all, i have decided to reset my password, and also haven't receive  mail   with new password.

Can  help me ?

[colegs]

@alexandrusernam it sounds like the emails are getting caught in some sort of spam filter.  If they are not in your spam folder, I would recommend reaching out to technical support to see if they can assist in getting the email for you.

[alexandrusernam]

Hello,  my second account ***********, that  every mouth i pay for it but  have problem to access the e-mail , because   that mail  was corrupt. I don't have password to enter this email and get the code to use zoom account- ***********  

After all, I beg you to change e-mail to that account on my  ***********