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MacOS Monterey crashes only in Zoom

rndmaxs
Newcomer
Newcomer

‎2022-02-23 07:14 PM

Hi all,

I use Zoom in meetings one-on-one or in groups 1-3 times a week. About 1 out of 6 times, my computer crashes when Zoom has been going for 20-30 minutes. I have ran hard drive checkers, Etrecheck, posted on the Apple Community, searched online, tested for Malware, etc. I haven't found anything to fix this problem. I keep Zoom updated and my computer. This computer is an iMac 27", Retina 5K, Late 2015 model. I have 750 GB of free space, Zoom only uses at most 30% of CPU. I have 24 GB of RAM and I never even get close to 50% of memory used on Zoom. I can post Etrecheck report and answer questions but please someone give me some ideas to check!!

Sincerely,

Brian

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rndmaxs
Newcomer
Newcomer

‎2022-02-24 09:58 AM

I should mention, I have also shut off Hardware Acceleration option which apparently was causing computer crashes for others.

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