cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Mac laptop continually crashes during Zoom calls

barb1315
Newcomer
Newcomer

‎2023-04-22 12:07 PM

Hi,

I am using a Mac laptop with the newest OS - Ventura for my Zoom calls.  I don't seem to have issues while listening and watching the call.  However, as soon as I begin sharing my screen or even just speaking, my Zoom freezes and my computer crashes.  In fact, I can't do anything on my laptop until I restart it.  I've tried everything in the support documents and sadly, I haven't had any resolution.

Suggestions?

Barb

0 Likes
2 REPLIES 2

BigFootprint
Newcomer
Newcomer

‎2023-05-11 05:21 AM

Is your problem solved? I also encountered a similar problem.

0 Likes

barb1315
Newcomer
Newcomer
In response to BigFootprint

‎2023-05-11 06:04 AM

I am still experiencing the issue.  Although I have now realized that it's not just Zoom...it's ALL virtual platforms!

0 Likes