MAC Ventura Operating System

[cowilson4]

Since installing Ventura my speaker on Zoom has been compromised.  I cannot hear the students in my class during zoom meetings.  Help

[david-vola]

Hi @cowilson4 ,

Can you check the permissions on the app? ( System Settings / Privacy and Security )

On the other hand, I understand that your speakers work correctly with other applications? Spotify / Youtube / Others

Best regards,

[cbhank]

David, I'm trying to install the latest Zoom desktop client on Macos Ventura 13.3.1 and no matter what I try, I never get the microphone or camera permissions questions to come up. MS Teams works great however, and the prompts DO show up in system settings / privacy. What to do, short of having to wipe my mac clean and use an older OS?

 

 

 

[david-vola]

Hi @cbhank ,

Can you check that you have enabled the zoom micro on your computer?

• Choose Apple menu > System Settings, then click Privacy & Security in the sidebar. (You may have to scroll down.) ...
  Click Microphone.
  Turn microphone access on or off for each app in the list.

Best regards,

[cbhank]

Hi David, thank you very much for your reply.

As I showed in the screenshots I included in my post, the Zoom app never came up in those system settings asking for permission. Thus, I can't enable them!  However, MS Teams did so flawlessly ...

Mark

[david-vola]

Hi @cbhank ,

I find it curious, if you install other applications that need camera and microphone permissions ( apart from teams ) does it happen to you too? Another video conferencing application, be it meet, webex, chrome or some voice server, be it discord, teamspeak.

To do the test since I don't see another application in your screenshots..

Best regards,

[cbhank]

Hmmm, webex didn't ask either, but i notice when I select the cameras the green camera active light on the iMac does briefly light up but the app can't connect to it. 

Just occurred to me im using an older iMac but with Ventura OS ... used the "OpenCore Legacy Patcher"  for installing it. Maybe need to bite the bullet and reinstall an older OS ...

[cbhank]

Well, I downgraded my iMac Late 2014 to Big Sur, and same thing - Zoom never asks for permission to the Camera or Microphone, although both work just fine otherwise!

[cbhank · Accepted solution]

SOLVED. Reset the PRAM on the iMAC and then the prompts appeared. Duhhh!  I should have tried that from the beginning.

[bemmonsld]

what is the PRAM?

[cbhank]

https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html