I don't find my past cloud recording

[Raphael_C]

Hello,
I no longer have access to all the cloud recordings I had in stock since 1 year , around fifty instead of more than 300...I don't know what to do. one of the recordings is used by a company that advertises with it ( with the original link i shared once for e replay) and I no longer want to and would like to change the replay password to block the broadcast, but I no longer have access to this recording myself.

I worked for a few months with a company that paid for my zoom pro (which I paid for initially). at the end of our collaboration they stopped, which made me go free again,
but above all I no longer have these cloud recordings.

i am remote Sales so the access to theses calls are my resume in the industry...

thank you for your help 

[ZoomMeister]

It is my understanding that free accounts do not have access to cloud recording unfortunately. 

[Raphael_C]

Does it mean that if i get back my pro account i will find my past recording? 

[Force9Gale]

Are you sure? This is the first time I've tried to record and the record button worked. Why would it do that if I wasn't permitted to record? Not exactly an elegant system is it!

Now I have the message: 

• Your account has used 95% of the available cloud recording storage. Cloud recording will be disabledin Meetings 2023-05-26

That was one important recording. I'm not happy.