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Lost Recording

1sh
Newcomer
Newcomer

I was the host of the meeting and I recorded it (it also showed that it is being recorded) but I think I was not able to log in during the meeting. Is there a way to retrieve the recording?

1 REPLY 1

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

If it was your account that created the meeting and it was set to create a cloud recording and to auto-start the recording if you weren't there to start, then it should be under your recording tab in the Zoom Web Portal. Make sure to check the "Trash" icon on the top-right of the screen, just in case.

I'm interested to know what software you were monitoring when it displayed that the meeting was being recorded?

 

If this info has been helpful, please click on "Accept as Solution".

 

Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen