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Local recording

cdover66
Explorer
Explorer

I hosted a meeting and recorded local. When it needed to be converted  it took awhile and timed out as I was slow to get back to it. Have I lost that recording as I do not see it? 

1 ACCEPTED SOLUTION

Creola
Community Champion | Employee
Community Champion | Employee

Hello @cdover66 ,

 

You can double check in your recording folder to see if 2 files titled double_click_to_convert.zoom are still present, which means that you can still do the conversion. You can follow this article to troubleshoot https://support.zoom.us/hc/en-us/articles/201362753.

 

You can also check in the following directory if the recording was successful:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

 

View solution in original post

2 REPLIES 2

Creola
Community Champion | Employee
Community Champion | Employee

Hello @cdover66 ,

 

You can double check in your recording folder to see if 2 files titled double_click_to_convert.zoom are still present, which means that you can still do the conversion. You can follow this article to troubleshoot https://support.zoom.us/hc/en-us/articles/201362753.

 

You can also check in the following directory if the recording was successful:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

 

ubuntourist
Explorer
Explorer

double_click_to_convert...zoom files are not Linux executables.