Latest update Feb 14 2022 Mac OS blackmagic regorder

[Chainey]

Hi all,

I know this question has been asked about 2 years ago, but yet again this has come back.

Has anyone else had serious problems with zoom on the latest update (14 Feb 2022) where video from a Blackmagic recorder 3G  is green and interlaced? 

I can confirm the video coming in does work, as OBS detects both audio and video feed without any issues.  

I’d also say OBS was not running while testing this. I’ve also tested on the web version of zoom and the app, but both are problematic.

any thoughts would be great!

andrew

[RN]

Hey @Chainey this is an issue that is currently being investigated by our engineering team. Here is a similar discussion to yours around this BlackMagic DeckLink Video Feed Garbled. I will keep you in the loop when this is fixed. Thanks! 

[AntonM]

Please also loop me in...frustration levels are going!

[RN]

Hey @AntonM @Chainey Zoom client 5.9.6 is released, please try to update and see if you're still encountering your issue? Heres how to Upgrade Zoom to the latest version