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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Issues with output volume when sharing screen

danielmenesho
Newcomer
Newcomer

‎2021-11-13 10:08 AM

During Zoom meetings when I screen share something with audio (I use a Mac) there isn't any issues with the sound on the receiving end of meeting participants. However, when my friend (he uses a PC) shares his screen, the audio is noted to be drastically reduced on everyone's computers compared to when I'm screen sharing. Does anybody have any thoughts on how to troubleshoot this?

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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-11-18 01:46 PM

Hi @danielmenesho! Have you seen this article here? It might be what you're looking for. Let me know if it helps! 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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danielmenesho
Newcomer
Newcomer
In response to Bri

‎2021-11-20 09:14 AM

Hi Bri, thanks for the reply! We already tried this and unfortunately there was no difference in the sound. I don't know if we're missing something else. 

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