cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Invites not going from default email account

JonJackson
Newcomer
Newcomer

I have two email accounts - let's call them Account A and Account B - with Account A being my default account in Outlook and the account I used to set up Zoom. As far as I am aware, no Zoom account exists under Account B.

When I create a Zoom meeting, Account B is always the email that shows by default on the invitation email, but I am able to manually change this to Account B from a drop list.

But when my invitees receive the email it says "Sent from Account A on behalf of Account B", and when they accept the invitation their response returns to my Account B inbox.

This is extremely annoying, as Account A is a business email account and Account B is a private one and I don't particularly want my business contacts knowing my private email address.

The only thing I can think of is that Account A is an IMAP account and Account B is a Microsoft Exchange account, but that may be irrelevant.

0 REPLIES 0