Intermittent sound when someone shares a music video

[feelzie31]

I have an issue and not sure how to solve it. I use an ethernet connection. When I am in a meeting, and someone shares a music video, I experience poor quality and it is intermittent. However, when I simultaneously turn on my mobile device, it is very clear. What could be the problem? Thanks in advance. 

[RN]

Hey @feelzie31 Sorry for the delayed response, but I just wanted to check-in! Do you still experience this problem? If so, I'd like to assist.