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Installed zoom 5.9.3 on my new thinkpad. Cant see participants video.

asagate
Newcomer
Newcomer

‎2022-02-17 02:45 AM

I installed zoom 5.9.3 on my new Thinkpad. During meting cant see participants video. However can hear the instructor and other participants voice. Please help

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DanHuber
Contributor II
Contributor II

‎2022-02-17 06:21 AM

im assuming the instructor is the Host. is it possible that the instructor has enabled Focus Mode? Focus Mode you see the host but you don't see other participants. 

https://support.zoom.us/hc/en-us/articles/360061113751-Using-focus-mode-

 

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