Immersive View hardware requirements

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Hi,

Is there any basic or suggested hardware requirements for using immersive view? My zoom desktop app is hang and quit out suddenly while using the immersive view with custom image.

Thanks.

1 REPLY 1

Is this on a Windows PC? If so I would try turning off "Hardware Acceleration" for video processing and see if the problem goes away.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!