I have an account

[Matthew707070]

I was married 12-6-2020  in the misdst of the pandemic via Zoom wedding,    I paid for service to allow me to record the wedding on Zoom,   I cannot access this video,  my wife is gonna be so upset if I cant access it,  I have the meeting ID,  I cant seem to reach anyone at Zoom,   can anyone help  😞   or does anyone have ideas on how I can retirieve this.  Thank you  🙂

[Bri]

Hi @Matthew707070 , and welcome to the community. To access your cloud recording, you would need to upgrade to a Pro account.