cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

I cannot use thr virtual dackground servies

774928674priyo
Newcomer
Newcomer

‎2022-01-28 12:08 AM

 
0 Likes
1 REPLY 1

jeremyjustin
Community Champion | Employee
Community Champion | Employee

‎2022-01-28 08:04 AM

Hi @774928674priyo thank you for your post here on the Zoom Community! If you have a specific error message or problem that occurs when you click on something, that would really help us. Also if you can tell us what operating system you are on such as Windows, Mac, iOS, etc. 

 

In the meantime it could be that your virtual background is not enabled in the web portal settings. Just in case I will drop this here for your review

https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

0 Likes