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I can't sign into the linux app ubuntu and I can't join zoom meetings error 5003

zoomuser42
Newcomer
Newcomer

I can't sign in with the zoom app it just redirects me to the browser to sign in which I do and the app still isn't signed in. I can't join zoom meetings either with error 5003. I have uninstalled and reinstalled zoom to no avail. My firewall is disabled and it still happens. I have to join from the browser which works but is a pain to use. 

4 REPLIES 4

dills
Newcomer
Newcomer

I have same issue, have you managed to fix

 

Unfortunately not.

I managed to fix my issue, I used this solution: https://community.zoom.com/t5/Zoom-Meetings/Login-fails-with-Timeout-on-linux-works-fine-when-run-as...

 

Deleting a bunch of files, including a config file and then uninstalling and reinstalling fixed my issue. I hope this helps. Let me know.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @zoomuser42, Were you able to test @dills solution? If it worked for you, please mark their reply as the accepted solution. Thanks!


Carla (she/her/hers)
Zoom Community Team
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