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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I can't sign into the linux app ubuntu and I can't join zoom meetings error 5003

zoomuser42
Newcomer
Newcomer

I can't sign in with the zoom app it just redirects me to the browser to sign in which I do and the app still isn't signed in. I can't join zoom meetings either with error 5003. I have uninstalled and reinstalled zoom to no avail. My firewall is disabled and it still happens. I have to join from the browser which works but is a pain to use. 

4 REPLIES 4

dills
Newcomer
Newcomer

I have same issue, have you managed to fix

 

Unfortunately not.

I managed to fix my issue, I used this solution: https://community.zoom.com/t5/Zoom-Meetings/Login-fails-with-Timeout-on-linux-works-fine-when-run-as...

 

Deleting a bunch of files, including a config file and then uninstalling and reinstalling fixed my issue. I hope this helps. Let me know.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @zoomuser42, Were you able to test @dills solution? If it worked for you, please mark their reply as the accepted solution. Thanks!


Carla (she/her/hers)
Zoom Community Team
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