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I can't log in through the app - but I can on the web-based version

AnnaBanana1
Newcomer
Newcomer

I'm trying to get some support with this - I can log into my Workplace Pro account fine on the web, but not through the app. How can I get some help with this please?

1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @AnnaBanana1,

Welcome to the Zoom Community! We're excited to have you here.

Could you please let me know which device and operating system you’re using to log in?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?