I bought a used Mac DESKTOP and laptop I am getting 1132 error! Appealed twice!

Forum|Forum|3 years ago
October 29, 2022
3 replies
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So I have sent appeal email twice, once last year! and another about two months ago. I bought a used MAC and Macbook Pro to find both have 1132 error messages and treating me like Ive been banned! Zoom yet to reply?! Help?

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Best answer by MGSR

Hi @trucker,

Sorry for the late response. If this has not been solved yet, please contact Zoom Trust & Safety at https://zoom.us/appeals.

Bort

Employee

Hi @trucker

The process for handling a 1132 error has recently changed, so please have your friend follow the new instructions provided on this support article: https://support.zoom.us/hc/en-us/articles/5875093467533-Zoom-error-code-1132

T

truckerAuthor

Newcomer

Hi just to be clear you weren’t the person that I purchased the laptop from to follow the steps steps require signing in or to your zoom account? I have done that he tried and there is not an option to report because there’s ynot an 1132 error because the account is disabled which is exactly the error message that I received on my computer with his information. I’m going to try it with my account. I’m hoping that this will resolve the problem but your suggestion did not so far and I appreciate your response by the way. Stay tuned.

T

truckerAuthor

Newcomer

I am still with no solution, no contact from zoom, nor did the seller of the equipment. This is happenening to not just myself, not saying I am participating, but a law firm contacted me about joining a class action......I hope it doesn't come to that for ya'll....I had to buy another cdevice to be able to use zoom......which is not ideal. Any updates?