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How to recover old recordings?

MButton
Newcomer
Newcomer

I use to have a pro account and now only have a basic account.  I am unable to access past recorded meetings because they are only available for paid accounts.  My question is, if I upgrade my account will I be able to recover past recordings? TY for your help.

1 REPLY 1

LollyBrook
Newcomer
Newcomer

Hi MButton, did you every find out how to recover your old recording.  I am in the same situation signed up for a pro account to host a family meeting just prior to one of the passing away.  I would love to figure out how to recover the recording.