How to clear proxy in zoom

[fmolina]

Hi all,

I use firefox as my web browser. Ocasionally, I employ a firefox profile with a proxy server, for access through my university, but normally I work without proxy. Recently I accesed zoom (with the application) after using that proxy and since then each time I enter a zoom meeting (either as a host or as a guest) zoom keeps asking for the proxy's user and password. I cancel the dialog but it keeps popping up frequently. In the help, I found in the help that zoom detects automatically proxies, but not how to cancel/erase the setting once it is detected. How can I solve this issue? Thanks all

Fernando

[florencia1]

Configuración del firewall de red o del servidor proxy para Zoom

Descripción general

Si la aplicación permanece conectándose o ha agotado el tiempo de espera debido a errores del tipo «Error de red, vuelva a intentarlo» o «No puede conectarse a nuestro servicio; compruebe su conexión de red y vuelva a intentarlo», podría estar relacionado con su conexión de red, con la configuración del firewall de la red o con la configuración de la puerta de enlace de seguridad web.

Nota: Revise su conexión de red; para ello, abra un navegador y asegúrese de que pueda acceder a zoom

[RN]

Hey @fmolina I don't believe there is a way to disable the auto-check for this reason: if you use a proxy to access Zoom or to resolve any network errors when trying to connect to Zoom, you'll have to enter the creds unless you disable the proxy.

Also, suggest reaching out to support or network admin of the university if you're having issues connecting to Zoom as well and if the proxy is required.