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How do I to access recording in the cloud with switched account

Gtuzman
Newcomer
Newcomer

I had a personal zoom account. My club obtained a paid account and I was made a user and agreed to switch accounts. The admin started a meeting last night and made me the host. I recorded with the option to save to the cloud. It was a 2 hour meeting. How do I find that recording?

 

Also, what is the impact on my personal account now that I switched? I would like to be able to choose whether to open my personal room or the club’s room. How do I do that?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Gtuzman have you checked to see if the recording was accessible under the Orginal host's account, the one that created the meeting that transferred your host permissions in the meeting? You can also go to zoom.us/recording to see all cloud recordings if available. 

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Zoom Community Moderator
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