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Zoom AI Companion2021-12-01 07:44 PM - edited 2021-12-01 07:46 PM
I am trying to go back to a meeting that my group held last Friday into Saturday and generate an attendance report. I have seen Poll Reports and Registration Reports, but since we do not conduct polls or ask for registration, those reports are empty. I do not see options to generate an Attendance Report. Is there a switch I need to enable, or something else I need to do so that I can generate this report?
The account that I have through work DOES let me generate an attendance report. Are there different kinds of accounts that don't allow such a report?
Thank you
2021-12-01 08:02 PM
Hi Evan1t
Zoom free/basic license does not have reporting capability. Can you confirm you are using free account?
2022-03-27 02:31 PM
I am not using a free account
2021-12-01 11:11 PM
Hi @evan1t , Which version of zoom are you using?
2021-12-02 06:40 AM - edited 2021-12-02 09:08 AM
Thanks for getting back so fast! (I am on the east coast, and went to bed!)
This is a licensed copy. I can find the attendance reports on my work version, but I need it for my charitable group, and I just don't see them.
We have a Pro license, so why wouldn't we see that option?
2021-12-03 01:26 AM
For this I would recommend calling zoom support.
To call Zoom Support, you can call 888-799-9666