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2023-06-04 05:49 PM
I've already canceled the subscription, but haven't got a refund.
How can I ask for it and get a refund for whiteboard and surcharge?
I'm currently living in New Zealand and there isn't any service center here.
2023-06-04 11:19 PM
Welcome to the Zoom Community, @Sarah16
Because this is a public forum, we do not handle billing related questions here. Please submit a support ticket to Zoom’s Billing team here and they will be able to assist you.
https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032