cancel
Showing results for 
Search instead for 
Did you mean: 

Hover text blocks clicks

mmcmurdy
Newcomer
Newcomer

Just reporting a bug as best I can.

 

The hover text that appears when your mouse is hovered over any of the buttons during a call has the chance of blocking any mouse clicks to said buttons. I've only really experienced it with the mute/unmute button but I'm sure it happens with the other ones too. It's really annoying! It's definitely gotta be a bug and I couldn't find anything for specifically reporting bugs so here I am.

5 REPLIES 5

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @mmcmurdy, feel free to Sending a problem report and client logs so we can get it in front of the appropriate team.

 

Also, I did try testing this... From testing, I wasn't able to duplicate unless I am misunderstanding your question. Also, I was still able to click over the hovered messages. Check the quick video 😀

Screen Recording 2021-09-17 at 8.41.48 AM.gif

 

Have you attempted to uninstall/reinstall the latest version of Zoom as well? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Gotcha, I reported the bug through the app. Thanks for letting me know about that.

 

For some reason, your hover text is appearing lower than mine does. Mine actually appears more toward the center of the button and sometimes it encapsulates where my mouse is entirely. Like so:

mmcmurdy_0-1631890433590.png

 

 

I just tried reinstalling the app, will update if that helps!

Okay, so I made a mistake in my last post, the hover text appears with the bottom left corner matched up with the mouse pointer tip like this:

mmcmurdy_0-1631892206687.png

 

That's where the text appears when the app is maximized. It DOES appear below when the app is a smaller window. But I have it maximized all the time so I can read our shared screen azure board.

If I move the mouse even a tiny bit up and to the right while clicking, the mouse gets blocked by the hover text. It seems I do that a lot unintentionally. Either way, I definitely think hover text blocking mouse clicks is a bug.

 

I checked this again AFTER reinstalling the app.

JLat
Newcomer
Newcomer

This is still an issue for me, too.  I thought maybe the recent update would have addressed it, but the hover text/tooltip is still blocking the click event from propagating down to the button.

To restate the issue...
If you (accidentally) move your mouse over a button's hover text, it will fade out over a half second or so.  If you click during that half second, the click event is swallowed, and the button below does not respond to the click.

richardyearsley
Newcomer
Newcomer

This also happens regularly for me using the latest version. If I move the cursor to a button and click within a very short time there's no issue but, as is often the case with the mute button, I will tend to hover over the button which then gets obscured by the hover text. If my cursor moves a few pixels over the text and I then click, it ignores the attempt at muting/un-muting.

 

I'd really like there to be an option to simply disable hover-text/tool-tips or whatever these are called nowadays. Would also be nice to make the settings searchable by key-word as they are getting pretty big now.