High Video Packet Loss

[FedericoAnzalon]

Hello, 

I'm facing huge packet loss on incoming video feeds (webcams and video sharing) from 2 weeks ago.

I've tested with multiple devices, (mobile and desktop) with 3 different ISP connections but same ZOOM account. 

I could share outgoing video and audio without any issue or lag and also hear other audios clearly. Also microphone works as well. 

Do you have any advice? I tried also to completely disable my firewall but nothing changes. 

Meeting with 10 partecipants or lower are not affected by the issue. (And I know this isn't a device problem performance related because I tested with MacBook Pro i7 or Dell Precision with 12th i5)

Speedtest connection sets 200/50 and any other videocall software is not affected.

Thank you in advance

[FedericoAnzalon]

P.S. The web client works flawlessly on the same ISP connections.