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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

95% Pocket Loss on Zoom Call - Several users at same time

AKad
Newcomer
Newcomer

‎2025-04-11 01:38 PM

We see an issue today with a few random users at the same time 1:22PM EST , 95% packet loss reporting in Zoom Dashboard, having a momentary impact on call quality and nothing we can see on our network side, everything checks okay. Anyone else see anything similar? Anything from the Zoom side that would impact a limited user population? 

 

Zoom version 6.4.3 

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2025-04-14 10:16 AM - edited ‎2025-04-14 10:17 AM

Hello,

 

Please visit Zoom Service Status (https://status.zoom.us) for current status, outages, and maintenance periods for all Zoom services. 

Scroll way down to see past outages.

 

Regards

If my reply helped, don't forget to click the accept as solution button!

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