Help!

[teacher1mx]

Trying to sign up in Zoom. At the end of the sign up process, two words appear that read "Cookie missing". I have tried to register two credit cards but no luck. Does anyone here know what this means and how to fix it?

[david-vola]

hi @teacher1mx ,

Can you give us more information? Are you trying to make the purchase and register your account? or on an account created to make a purchase?

Have you tried doing it from another device? that it is not a problem that you have cookies or popups blocked and you are getting an alert and you cannot view it due to that configuration!

I'm waiting,

Best regards,