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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Help restore a recording on local recordings

Janis4
Newcomer
Newcomer

I need to recover zoom recordings under the local recording setting 

2 REPLIES 2

Janis4
Newcomer
Newcomer

HELP

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @Janis4 restoring local recordings can be a bit difficult due to the fact it being saved on your local machine. You can find and recover deleted local recordings from the trash bin of your computer. 

 

Here is some notes on local recordings worth noting (may touch on what you've experienced) 

  • If the meeting unexpectedly shuts down or if the conversion process is interrupted, the recording files could become corrupted and non-recoverable. Restarting or shutting down your computer, putting the hard disk to sleep, or closing your laptop will interrupt the conversion process.
  • If the conversion process is not successful after the meeting has ended, you can try to manually convert the recording
  • You can record the meeting in different layouts including Active Speaker, Gallery View, and shared screen.
  • After the file has completed converting, if you choose to rename the file from the default naming convention, we recommend you use a unique file name. We recommend you do not use the words Zoom, Personal Meeting Room, or My Meeting when saving your meeting files.
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