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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Leave & Start

JMB2
Newcomer
Newcomer

‎2023-03-24 12:33 PM

Whenever I attempt to log on I get this message, "Start new meeting? You will have to leave this meeting to start the new meeting. " with an option in red to click , "Leave & Start" or cancel.  Problem is I am not in a meeting, I am trying to log onto a meeting. This just started happening yesterday.  I am not able to join any of my scheduled zoom meetings - those I have scheduled, or those I others have invited me to join their meetings.  Help!!!

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2 REPLIES 2

anissat
Community Champion | Customer
Community Champion | Customer

‎2023-03-24 01:02 PM

Hi @JMB2 -

 

If you join using a web browser, double-check to make sure you don't have a stray tab/window with a running Zoom session open. If you use other devices (phone or tablet), also make sure you're not in sessions on those devices. 

 

 

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat
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Me14
Newcomer
Newcomer
In response to anissat

‎2023-04-10 01:54 PM

I don't have other windows or tabs open and still I'm having this issue.