Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionStarting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2022-02-03 03:54 PM
Am I able to use the stereo mode of the headphones? Is really a poor quality on hands-free option.
I already checked the option "Original sound" and all these options talked about here in the community.
I have weekly meetings and I need to use the earphones, but the quality is really not good.
Can someone help me?
2022-05-23 02:07 PM
Hi @rodrigods audio issues can be a few things. Sometimes, the issue is with your sound driver itself (external resource)
Check your input/outputs when selecting a microphone in meetings or in the Zoom meeting client settings. Check if the Zoom app doesn’t have permission to use your microphone.
Within your Zoom audio settings by checking, the “Show in-meeting option to enable original sound”, you will see a new Turn original sound on/off option within the meeting. Here's more info on original sound for improving your audio quality
Lastly, try updating your Zoom client? Or you can uninstall and reinstall.