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HOST PC'S sound and screen is disappeared suddenly.

MY5
Newcomer
Newcomer

‎2022-05-14 10:02 AM

Hi !

Last week we were training chorus and sending our training live image to remote members by Zoom.

But suddenly , both sound and live screen was disappeared. 

We have never experienced such thing so far,so I would like to know the reason and solutions about it.

Best regards,

 

 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-12 01:26 PM

Hi @MY5 , thank you for your contributions to the Zoom Community! I'm sorry that you have not yet received a response from the community. I was hoping you could give me an update on this issue you were experiencing. Is this still occurring? I would suggest updating your Zoom client to the latest version, sometimes this occurs when Zoom is not up to date. Keep me updated! 

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you! 


Carla (she/her/hers)
Zoom Community Team
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