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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Frequently can't click on many Zoom UI elements in Linux

gehrehmee
Explorer
Explorer

‎2023-07-18 10:33 AM

I frequently run into issues where I can't click on stuff. For example, clicking on the "^" arrorws next to the unmute/stop-video buttons doesn't do anything. Similar on the "More" button in the participants list, and the "To:" selector in the Chat. It affects the user-icon menu on the main zoom screen.

 

Sometimes clicking on them will briefly flicker the submenu up before it dissapears. Sometimes mashing it a hundred times really quick will cause the submenu to open and be useable, but that's very unpredictable.

I'm on 5.15.3, but this has happened in the last two or three major releases at least as well.

I'm using Zoom on Fedora 38, using gnome-shell with Wayland (intel video).

Topics:
3 REPLIES 3

RoboTellisense
Newcomer
Newcomer

‎2023-08-05 08:09 PM

Hi, I am having the same problem on Ubuntu 22.04 + Cinnamon and KDE.  Did you find a fix to the problem?

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gehrehmee
Explorer
Explorer
In response to RoboTellisense

‎2023-08-07 07:50 PM

Nothing yet. As a paid user, i've submitted a support request.

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gehrehmee
Explorer
Explorer

‎2023-08-29 01:36 PM

(if this is helpful for anybody) I've found that I can sometimes work around the issue by clicking elsewhere. Eg, if i try to click the in-meeting audio-settings menu (the "up" arrow on the "mute" button), and it doesn't open, clicking the "participants" button will cause the audio menu to open after the fact (but then fail to open the "particpants" pane"). 

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