Format not supported when viewing a recording in a...

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When viewing recordings in an i-frame on a 3rd party application(LMS) within a browser it gives an error stating "Format not supported"

1 REPLY 1

Hi @itjaro ,

I would recommend uninstalling Zoom and then trying again to see if that helps resolve the issue. Otherwise, to best troubleshoot, please share what system and browser you are using.

Thanks!

Alexis

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!