Format not supported when viewing a recording in an iframe

[itjaro]

When viewing recordings in an i-frame on a 3rd party application(LMS) within a browser it gives an error stating "Format not supported"

[alexisbrown]

Hi @itjaro ,

I would recommend uninstalling Zoom and then trying again to see if that helps resolve the issue. Otherwise, to best troubleshoot, please share what system and browser you are using.

Thanks!

Alexis