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Facial view changes

Sakran
Newcomer
Newcomer

‎2021-10-14 10:46 AM - last edited on ‎2022-03-03 12:24 PM by Community Moderator | Employee

When I begin a Zoom session my face is seen in normal size.  As soon as one other joins the session my face is seen as in a distance.  The distant view also appears when I join another's session.   All other participants faces appear at normal distant.  How can I prevent my face from appearing in the distance?

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4 REPLIES 4

Sakran
Newcomer
Newcomer

‎2021-10-14 12:19 PM

Thank you.

If someone replies, will I receive a notification, or do I need to go to Meetings (under Products) and scour various replies?

Thank you for your assistance.

Sakran

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Usman3
Newcomer
Newcomer
In response to Sakran

‎2023-06-07 06:18 PM

Spoiler
 
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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-16 10:39 AM

Hi @Sakran 

 

In your Zoom Video Settings, I would recommend enabling Original Ratio - and maybe the HD option also.

 

 

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Sakran
Newcomer
Newcomer

‎2021-10-16 01:09 PM

Thank you Rupert,

When I checked my video settings both options you mentioned were already preselected.  Must be something else.  Any idea?

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