Error code 1005 does not allow me to install Zoom on my new computer

[yair1996]

Hey, I have a new computer (Windows) and as soon as I 

start installing Zoom it shows Error code 1005,

and I don't know how to fix it, and I really need my Zoom!

(I have no other problem with my Internet connection or anything...)

thanks for your help!

[S_K]

Hi yair1996,

Error 1005 pertains to your network connection blocking the Zoom access.
 

1. If you are on a network with a firewall or a proxy, please contact a network administrator to check your Firewall and Proxy Settings.
2. An antivirus software like McAfee Web Protection or AVG may be blocking your connection to Zoom. Please try to disable the service and try again.
3. Check with your Internet Service Provider to check that you can connect to the Zoom service.

If my reply helped guide you in the right direction, please click the Accept as Solution button. This helps others with the same question.

Cheers!

[yair1996]

Hey 🙂

I tried to install Zoom while the firewall was off (and all the rest) 

, it didn't work...

we have other computers that seat on this network (our home WIFI) 

and everything works just fine...

what can I do?

thanks anyway!

[S_K]

Hi yair1996,

Try checking 9 Ways to Fix Error 1005.