Error code 1004

[WilliamDevine]

Hi everyone, I need some help to address error code 1004 each time I try to update Zoom.  Can anyone explain what's wrong and what I need to do to fix this?

Thanks

William 

[Jameswalter]

got the same error but "fixed" it by switching from ipv4+ipv6 to ipv4 only on my computer/client (possibly because the other participants in the room may only ipv4 capable and can thus not connect to my ipv6 address)

[RN]

Hey @WilliamDevine can you please capture a screenshot of the error to you are receiving to confirm? If you are receiving Error Code 10004, please look into the following KB article to resolve the Zoom error code 10004. Thanks!