Embed passcode in meeting link for one-click join not working - requiring users to put in a passcode

[Librarycat]

Hello!

I am confused by the embed passcode for one-click. I have this option turned on. Yet, at a meeting the other day, everyone reported that they had to enter the passcode when joining from the link. This is the first time anyone has said they needed to enter a passcode when joining from the link.

I am wondering if one of my settings is wrecking havoc with the one-click setting? I have attached two screenshots with my settings.

Thank you in advance, I appreciate your help!

[Librarycat]

Has anyone else had this problem? I am guessing not since no on has replied!

[bhz]

Yes.  Even though the "edit" function says the Link should not require a passcode, it does.

The only workaround I have found is to set "Waiting Room" on.

Not an optimal solution since now I must stay focused on the screen to give people access.

This has worked correctly for years, but does not now.

[bjohn]

Yes, I have exactly the same problem. Doesn't anyone answer these bugs?

[dkriser]

did you get an answer to this?  I have been having this issue for a long time and cannot fix it....

[Librarycat]

No, no answer. You'd see it here. Hardly any of these questions get answered it seems, although there a few people on here who are helpful. The rest sound like bots.

[MichaelMN]

I've now posted with about 5 different questions and NONE of them get answers although they all bring up that complaint from others—no useful replies. What a waste of time, especially when other free platforms have arrived. Thanks for nothing, Zoom!

[Librarycat]

Actually, I think this issue has been resolved with one of the many Zoom upgrades. I no longer have this issue.

[bhz]

As of today, 12/1/2024, the problem persists.