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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Downloading a Cloud Recording

rlc9v
Newcomer
Newcomer

‎2024-01-11 10:22 AM

Why can't I download a local copy of my cloud recording anymore?

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1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

‎2024-01-12 10:25 AM

Are you an account admin? If not, please reach out to your account admin and confirm whether any settings have been changed surrounding downloading cloud recordings.

 

If you are an admin, please provide additional details as to the steps you've taken to download your recordings and where exactly you're getting stuck.

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