cancel
Showing results for 
Search instead for 
Did you mean: 

Downloading a Cloud Recording

rlc9v
Newcomer
Newcomer

Why can't I download a local copy of my cloud recording anymore?

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

Are you an account admin? If not, please reach out to your account admin and confirm whether any settings have been changed surrounding downloading cloud recordings.

 

If you are an admin, please provide additional details as to the steps you've taken to download your recordings and where exactly you're getting stuck.