cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Download Meetings from Zoom cloud to my PC not working

ADHDCoachPeter
Newcomer
Newcomer

‎2022-01-19 07:28 PM

I am trying to download my recordings form Zoom cloud to my PC.  The Zoom instructions say to go to Recording Management and click the 3 dots for More but when i do there is no option to download.  The instructions say that I won't have that option if I am an administrator.  I am the only User on my account, I must be the administrator, right?  How do I get around this and find the option to download the files?  Please help!

0 Likes
1 REPLY 1

beardbrad
Community Champion | Employee
Community Champion | Employee

‎2022-01-20 02:30 PM

ADHDCoachPeter,

 

If you are the only user on your account, you can go to the Recordings tab under the personal section on the left side of the portal and see all of your recordings. From there you can click on the recording and view all of the available files and download them. See the user instructions here: Managing Cloud Recordings 

 

If this helped you please mark it as a solution, so it may help others.

 

Thanks,

 

Brad

 

 

0 Likes