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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Display a static image

drduncan
Newcomer
Newcomer

‎2022-02-15 03:31 PM

I read about virtual backgrounds. In the page I read first, it said I can use a virtual background instead of a static image. The virtual background isn't working because all I see is my background and not myself. Can I instead get Zoom to use a picture on my computer? If so, how do I do that? I can only see how to add a virtual background.  Or, why can I see only the virtual background and not myself via my camera? I really want to mask what is behind me. Thanks.

 

Duncan

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2022-10-27 10:40 AM

Hi @drduncan! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps: https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

 

Carla,
Zoom Community Team

Please click Accept as Solution if you found this reply helpful. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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