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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Desperate for some help - screen flashing/strobing on calls

NessJones
Newcomer
Newcomer

‎2023-01-23 05:20 PM

I desperately need help -- my Zoom calls a flashing / strobing (not just flickering). I have fiddled with the 50 or 60 hz and it's made no difference whatsoever. I've also replaced my webcam and still no difference. I have important meetins all week so this is a disaster. Hoping for a quick response. Thanks in advance - Ness

2 REPLIES 2

greatbooks
Newcomer
Newcomer

‎2023-03-02 03:33 AM

shocked that you haven't had a reply yet

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-02 06:58 AM - edited ‎2023-03-02 06:58 AM

Hi @NessJones welcome to the community! Can you please share the version of Zoom you are currently running? If you're not running 5.13.10 (16307 Release notes), as I am on that version today with no issues thus far on MacOS, I would suggest updating! 

 

Secondly, can you please share any advanced video settings from the Zoom Client Settings > Video > Advanced that may be enabled? 

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he/him/his

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