Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2022-04-03 04:02 PM
Recently when adding external participants to a meeting invite, Meeting Zen has become the default Conference option. I need to click on the dropdown to change it back to Zoom Conference. I haven't changed it intentionally and now I can't work out how to remove it.
2022-04-03 09:06 PM
@steveh – I’d love to help, but I can’t tell if you’re talking about Zoom Events Conferences or something else. I’m not familiar with anything that has a Zen/Zendesk option.
Any chance you can share a screen shot without showing any personal info? if I could see what you’re actually kooking at, I’ll try to help as much as I can.
2022-04-03 09:26 PM
Thanks Ray - as below:
2022-04-03 09:59 PM - edited 2022-04-03 10:00 PM
Thanks, @steveh: This doesn’t look like any Zoom screen I’m familiar with. The only similar reference I found online was using a Google plugin with Microsoft Teams. At the very least, it seems like some sort of app external to Zoom that may be used to schedule Zoom Meetings through their API.
Assuming you’re on a web interface, look at the URL and see if zoom.us is in the domain name. If not, you’ll probably need to contact the web site owner for help.
Maybe another Community user here will pop in and know something, but it’s beyond my experience level.