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Conversion of Zoom Recording

BoMitchell
Newcomer
Newcomer

‎2023-08-21 09:17 AM

1) I have been using Zoom recordings for years.

2) Today, i recorded a presentation for 60 minutes

3) The conversion started then stopped at 20%

4) I started the conversion again. Stopped at 25%

5) This time, up popped this: "An Unkown Error Occurred. Error Code 124"

HELP!

Topics:
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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-21 10:45 AM

Hi @BoMitchell thank you for posting for the first time and welcome to the Zoom Community!

 

As preliminary troubleshooting, can you please follow the steps outlined in this article: Troubleshooting local recording issues? Hopefully, that does the trick!

 

Keep me updated.

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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