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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Cloud storage exceeded - was the recording stored elsewhere

bobbington
Newcomer
Newcomer

‎2022-09-02 03:16 AM

Hi everyone,

 

I didn't realise that our cloud storage had been exceeded when I started a meeting, and when I checked the meeting recording, it cut off after 2 minutes, rather than the full 2 hours. n

 

Do the recordings get stored anywhere else (e.g. centrally on Zoom's main cloud??) so that I can retrieve it?

 

Thanks for your help 🙂

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-09-09 10:23 AM

Hi @bobbington ! Cloud recordings can begin if you have any available storage space, and the resulting recording can exceed your storage limit. However,  if you don't have any cloud storage available, you won't be able to begin the recording at all. Also, recordings don't get stored anywhere else.

 

Does this help? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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HardcoreDigital
Newcomer
Newcomer

‎2022-11-14 08:30 AM

Hello @Bri, I'm accessing the recording management and says I exceeded the limit. It's 775.08 GB(2,215% used) of 35 GB but it keeps recording, what's happening?

HardcoreDigital_0-1668443384737.png

 

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