cancel
Showing results for 
Search instead for 
Did you mean: 

Cloud Recordings have been processing since the AWS outage

PhilipDavies
Newcomer
Newcomer

Since the AWS outage on Monday the cloud zoom recordings I made on the day of the outage have not been downloadable. They just say "Processing". But they have been processing now for almost two days. Are these recordings lost? Or will they be processed eventually so that I can access them?

Thanks Philip

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @PhilipDavies.

 

Consider checking this site whenever you’re wondering about Zoom’s status, especially after a known issue:

https://www.zoomstatus.com 

Here’s the latest entry at the bottom as of 9pm PDT 10/22:

Ray_Harwood_0-1761198365705.png

 


Ray -- check out the GoodClix website.