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Client can't see shared screens

NancyG10
Newcomer
Newcomer

‎2023-01-28 08:03 AM

When I share my screen on zoom, everyone can see it except for 1 client.  This has happened repeatedly.  I looked at their computer but cannot figure out what is wrong.  Can you tell me any tips or tricks to allowing someone else to view the shared screen whenever it seems to work for everyone else on the call?

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4 REPLIES 4

spockdog92
Newcomer
Newcomer

‎2023-02-19 09:53 AM

I am having this problem right now, having the issue all weekend.  Has never happened before.  Would appreciate help. 

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SSD
Newcomer
Newcomer

‎2023-03-21 11:07 AM

Same. This has been happening to me for a week. On a Dell PB, via a university account.

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MsMyra
Newcomer
Newcomer

‎2023-10-13 06:52 PM

I just got an email from a Zoom participant complaining about the same thing! Did anybody find out how to fix this?

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patriciaraz
Newcomer
Newcomer

‎2024-06-06 08:54 AM

I can`t see any shared screen. I will try to reinstall the app

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