Cannot launch meetings

[hasala]

My zoom app on macbook is not working, it is stuck on the connecting page and then pops up a message stating i have connection problem,  but my network works perfectly fine.

[crchan123]

Hi @hasala! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

[eBrodie]

I have the same problem - my students can join the meeting, but I cannot launch it from my laptop. Only from my phone. Internet is working. HELP!